Courtesy.

A school's relationship with a parent should not live in a teacher's notebook.

• Structured call logging

  A teacher logs each parent call inline against the student — what was discussed, an optional follow-up note and the call date — instead of a notebook nobody else can read.

• Purpose campaigns

  Define a calling campaign — its name, its window of dates, the classes and sections it targets — so a round of calls has a reason and a finish line, not just a running log.

• Teacher & head surfaces

  Teachers see their own assigned students; the head sees every student in the branch, filtered by class and section. Head-authored feedback is always private by design.

• AI triage for the head

  An AI pass reads teacher call notes and flags the ones a head should personally see — a complaint, a health or safety worry, a behavioural or fee concern — and skips the routine all-good check-ins.

• Severity & category

  Each flagged note carries a category and a severity — low through urgent — plus a one-line summary and a concrete next step, so triage is a glance, not a re-read of every call.

• Action items that close

  Turn a call into a tracked task: assign it, set a priority and due date, then watch it move pending → in progress → completed → verified, with completion notes and a verify-or-reject gate.

• Analytics dashboard

  Branch-scoped totals, a teacher leaderboard, students never called or overdue, open follow-ups, a daily call trend and a per-class breakdown — the whole calling effort in one read.

• Campaign email settings

  Per campaign, send an initial brief and an optional daily progress email at a set time to the people who care — heads and coordinators stay told without anyone chasing a report.

• 01 / 04

  Kept right by branch and session. Every call, campaign and action item is scoped to the active branch and academic year, so a multi-campus trust never sees another campus's calls and last year's log stays last year's.

• 02 / 04

  Read off the one ledger of student truth. Parents, class and section come from the same student records the school already runs on — resolved per session, so the right names show up even after a student is promoted.

• 03 / 04

  On the same web, iOS and Android apps. A teacher logs a call from a phone between periods; the head triages flagged feedback from the desk. One platform, no separate courtesy-calls login.

• 04 / 04

  The triage is Sol, the AI agent. The same assistant that works across the school reads teacher call notes and surfaces the ones a head should personally see — quiet help inside the product, not a fourth tool to learn.

Why it matters

The call a head most needs to hear about is the one nobody thought to forward. So the system forwards it.